Privacy Policy

Privacy Policy for http://therapy-for-trauma.denvermentalhealthcare.com

Introduction

Welcome to Therapy for Trauma’s online platform. We are dedicated to delivering exceptional services while upholding the highest standards of privacy and data security. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and protection of your personal information. By using our website or engaging with our services, you consent to the terms outlined here.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies which govern their data handling practices.

Processing Activities

This Privacy Policy guides how we interact and process your information in the following scenarios:

  1. User Accounts: When you create an account on our platform to access our services, we collect and store your account details, including username, email address, and password.
  2. Transactions: If you make a purchase or payment through our systems, we securely process financial data such as credit card information and billing addresses.
  3. Communication: We may reach out to you via email, phone, or text messages for transactional purposes, newsletters, surveys, or personalized offers.
  4. Website Usage: We track your interaction with our websites using analytics tools to understand user behavior and improve our services.

Personal Data Collection

We collect various categories of personal data (PII) to enhance your experience and provide tailored services. These include:

  • Account Information: Username, email address, password (hashed and salted).
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes (securely stored), billing addresses.
  • Financial Data: Banking information, transaction history (encrypted).
  • Purchase History: Items purchased, purchase frequency, total amount spent.
  • Mobile Device Identifiers: Unique device IDs, mobile network carrier information (optional).
  • Location Data: GPS coordinates (if enabled by user), IP addresses, and location services data.
  • Feedback and Reviews: Your ratings, comments, and suggestions to improve our services.
  • Social Media Profiles: Information shared when you log in via social media accounts for a seamless experience.
  • Product Interaction: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods: user input forms, order and account creation processes, analytics tracking, cookies, and third-party integrations.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience and understand how users interact with our digital assets. Cookies can be categorized as:

  • Strictly Necessary: Essential for website functionality (e.g., remembering login credentials).
  • Preference: Save user preferences and settings for a personalized experience.
  • Analytics: Track website usage, gather analytics data, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and our business needs. Personal data is retained as long as necessary for the purpose it was collected or as required by law. Once the data’s purpose is fulfilled, we securely delete or anonymize the information.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. Encryption, secure servers, and third-party data processing partners are some of the measures we employ to ensure data integrity and confidentiality.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from such individuals.

Your Data Rights (Geographical Restrictions Apply)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances (subject to legal exceptions).
  • Restriction: Limit our processing of your data for specific purposes.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection/Withdrawal: Object to or withdraw consent for the processing of your data (where applicable).
  • Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, feedback, or data access requests:
Email: [email protected]

Mailing Address: Privacy Officer, Therapy for Trauma, [Address], Denver, CO, USA.

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.